Cybersecurity is the topmost concern of SMEs and large enterprises alike, given the fact that data breaches can cost huge monetary losses and tarnish a brand’s reputation in the long run. One of the most effective ways to retain your IT integrity and prevent cyber-attacks is to leverage an enterprise VPN (Virtual Private Network). An […]

Phishing is one of the easiest forms of cyberattacks that involves the use of social engineering or deception to steal your confidential and sensitive information. Cybercriminals masquerade as trustworthy entities in electronic communication to trick you or perform tasks like downloading malware. Here, we will discuss some of the trusted Phishing Protection Tools that can […]

Today, many organizations use ITSM tools to facilitate automated workflows and aid in the management of end-to-end delivery of IT services. Managing IT operations is no more restricted to fixing short-term solutions but emphasizes automation and improvement through forward-thinking.  As the world becomes more and more digital, there is a growing need for ITSM technologies. […]

In this cloud-first era, numerous risks are associated with excessive privileged access granted to too many user accounts within an enterprise. As your company grows, managing the increasing number of employees, complex IT stack, and granular access control to critical IT assets can become overwhelming. Too many users with privileged access to IT devices, applications, […]

An IT Service Management system or ITSM is a software solution that aids in the planning, managing, and executing of IT services. The primary purpose of an ITSM is to help IT departments deliver a quality service to their end-users. IFS assyst (formerly Axios Systems) is a leading ITSM tool that provides customer support service […]

In this digital age, everyone has encountered damage done by the virus to our systems. A virus is a program that attaches itself to the computer system and may get into the system through multiple sources. While the effect of these viruses is shocking, the damage they can do to businesses is the worst.  With businesses […]

The digital age has been a boon for many businesses. The Internet, in particular, has opened up new avenues for reaching out to customers and generating revenue. However, it also means that these businesses are more vulnerable to cyber-attacks. A business security suite is a software application that protects against malware, viruses, and other security […]

Okta is a cloud-based identity management service that helps companies manage user identities and access online resources from anywhere. It allows organizations to connect with suppliers, customers, and partners securely within a single loop. It offers deep integrations and enables companies to modernize their IT environment. The platform also helps prevent data breaches and provides […]

If you have thought of ITSM, the Hornbill platform will pop up immediately in any of your recommendations, be it from your college or some renowned blogs. Considering the benefits offered by the platform, there’s no doubt that it is one of the best management platforms. Yet, does it cover all user requirements, or does […]

An ITSM system is a set of processes, policies, and tools for managing IT service delivery. The goal of an ITSM system is to deliver the best possible IT services to the end user. Using ITSM process-driven approach, you can align IT services with business needs and track performance. Here is our list of the […]

ITSM (IT Service Management) and Help Desk software solutions are immensely popular amongst businesses worldwide due to their efficient, time-saving, and streamlined nature. These solutions make running and managing tickets and other support-related tasks a breeze. Here is our list of the Best Spiceworks Alternatives: NinjaOne – EDITOR’S CHOICE Gives you full visibility and control […]

The need for IT Service Management (ITSM) tools is increasing as the world is becoming more and more digital. In this digital era, people are now accessing information from anywhere and at any time. The need for a system that can be accessed from anywhere has become necessary, as it ensures that the data is […]

ITSM is a process-driven approach to IT service management. It helps organizations establish common goals and objectives, align IT services with business needs, measure and manage performance, and identify and implement improvements to achieve better results. Here is our list of the best Freshservice alternatives: NinjaOne – EDITOR’S CHOICE Protects your infrastructure from internal and […]

TOPdesk is one of the popular Service Management solutions that helps SMEs and large enterprises manage their help desks efficiently. In a single console, it packs multiple support processes to facilitate seamless collaboration between different teams and deliver pleasant customer experiences. Offered as SaaS (Software-as-a-Service) or on-premises, TOPdesk is an ITIL-aligned solution that employs best […]

What is FTPS? Secure File Transfer Protocol was invented to support the existing FTP with safety/security features. Although being around for ages, FTP’s drafting does not consider safety its prime feature. This was when FTPS came into the picture.  FTPS, also known as FTP Secure and FTP-SSL, is an extension of File Transfer Protocol, retaining […]

ManageEngine Applications Manager is a powerful enterprise-grade IT management solution that provides organizations with a unified view of their IT infrastructure. It has emerged as the most widely deployed enterprise-grade IT management solution in the world. It is used by over 100,000 organizations in over 150 countries to manage their IT infrastructure and applications. The […]

ManageEngine Endpoint Central is a cloud-based management console for managing, monitoring, and securing endpoints. Formerly known as Desktop Central, the platform enables IT administrators to manage and monitor endpoints from anywhere, on any device. The powerful endpoint management solution also provides centralized inventory management and compliance reporting. Using these features, administrators can easily keep track […]